Account Health Management :
- Health Parameter on Amazon is an important factor to survive. Most of the time Amazon’s sellers do not maintain these parameters and lost their selling privilege.
- Order defect rate should be less than 1%
- Late dispatch rate should be less than 4%
- Pre-fulfillment Cancellation Rate should be less than 2.5%
- Contact response time should be less than 10%
- Return dissatisfaction rate should be less than 10%
- Take care about Policy Violation: Intellectual Property Complaints, Product Authenticity Customer Complaints, Listing policy violations.